DYNAMIC GENERATION IN ACCOUNTS RECEIVABLE
CHALLENGE
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The process of generating collection accounts associated with Purchase Orders for Claro Colombia involves the use of several applications and performing the corresponding calculations to create them manually.
User interaction with these applications, pulling data from one and uploading to another, causes delays to the process. And this was improved by the dynamic generation of charge accounts.
SOLUTION
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A solution was developed to automate: the integration of the applications, and to perform the calculations involved in the process, dynamically, according to the percentages to be charged to the client.
ACHIEVEMENTS
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Automate the Accounts Receivable Management process.
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Reduction of the time it takes to send collections to customers.
ADDITIONAL BENEFITS
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Increased operational efficiency of the process cycle.
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Elimination of errors in process calculations.
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Increased accuracy of information
"LSV-TECH is the strategic ally of Nokia's Zina Team, in all its technological/IT initiatives ( Web Development, APP Development, RPA, Big Data, ...), which seeks mutual development and benefit, supporting the fulfillment of ZINA Team's goals and indicators."
IMPACT PROCESSES
SALES: INCREASE FROM 10% IN SALES
Reduction of approximately 20 operational tasks in the commercial process, thanks to the optimisation and automation of the Robot in the CX AUTOMOTIVE solution.
PRODUCTION PROCESSES
Integration of the process of: Marketing + Call centre + Commercial, reducing contact and management times with the qualified lead.
ADMINISTRATIVE
Opportunity to comply with the brands' business rules by reporting the progress of each customer's commercial process automatically, in real time and without the intervention of the salesperson.
PRODUCTIVITY
Measures the time it takes to sell a vehicle, from the first contact with the customer, with alerts generated in case of non-compliance.